American Prime Garage Door (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit this website, contact us, or request services.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name

• Phone number

• Email address

• Service address

• Details about your garage door issue or requested service

• Any other information you submit through forms, calls, text messages, or email

Information collected automatically

When you visit our website, we may automatically collect certain information, such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Date and time of visit

• Referring website

• Basic analytics and usage information collected through cookies or similar technologies

2. How We Use Information

We may use your information to:

• Respond to inquiries and service requests

• Schedule appointments

• Provide estimates and services

• Communicate with you by phone, text message, or email

• Process payments

• Improve our website, services, and customer experience

• Maintain business records

• Comply with legal obligations

• Prevent fraud, misuse, or security issues

3. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve functionality, and measure marketing performance.

You can usually adjust your browser settings to refuse or limit cookies, though some website features may not function properly as a result.

4. How We Share Information

We may share information with:

• Employees, technicians, subcontractors, and service partners who help perform requested services

• Payment processors

• Website hosting providers and IT service providers

• Analytics providers or advertising vendors, if used

• Legal, regulatory, or governmental authorities when required by law

We do not disclose your personal information except as reasonably necessary for business operations, service fulfillment, legal compliance, or as otherwise described in this Privacy Policy.

5. No Sale of Personal Information

We do not sell your personal information.

6. California Privacy Rights

If applicable under California law, California residents may have rights regarding their personal information, including the right to:

• Know what categories of personal information are collected

• Request access to personal information

• Request deletion of personal information, subject to legal exceptions

• Request correction of inaccurate personal information, where applicable

• Opt out of certain selling or sharing of personal information, where applicable

• Not be discriminated against for exercising applicable privacy rights

Requests may be submitted using the contact information listed below.

7. Retention of Information

We retain personal information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business and tax records.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, server, email transmission, or electronic storage system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

10. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices, terms, or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Business Identity

American Prime Garage Door is a registered DBA (Doing Business As) of American Prime Design & Build, a licensed California contractor.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, contact:

American Prime Garage Door
213-669-2947
AmericanPrimeGarageDoor@gmail.com
17831 Delano St, Encino, CA 91316

Americanprimegarage@gmail.com

Contractor License – #1147777